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REFUND POLICY


We value transparency. Please review the following refund terms:
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  • No Refunds: All Membership fees, digital collectibles, tickets, and downloadable content are non-refundable.

  • Damaged Goods: If a physical product arrives damaged or defective, contact our customer support within 15 days of receipt, with photographic evidence.

  • Returns & Exceptions: All returns are subject to case-by-case approval and must be in resalable condition.

  • Return Shipping: Customers are responsible for return shipping costs unless otherwise specified.

  • Cancellations: Orders may not be canceled once processed or shipped. Please verify all details before finalizing your purchase.

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